At Supreme Comprehensive Health Services, we believe in transparent communication. This section addresses common inquiries about our services, payments, appointments, and what makes us unique. Our goal is to provide you with all the information you need to make informed decisions about your health care.
Frequently asked questions
We have compiled a list of questions our patients frequently ask to help you navigate our services with ease. From understanding our offerings to managing appointments and payments, find clear and concise answers here.
Do you accept insurance?
We accept insurance for psychiatry and mental health services only. Primary care, weight management and IV hydration services are self-pay only.
What services do you provide?
We offer primary care, psychiatry/mental health, weight‑management, IV hydration, wellness injections, and full pharmacy services through SupremeRx Pharmacy.
Do you offer telehealth appointments?
Yes. Psychiatry, follow‑ups, medication management, and some primary care visits are available via telehealth.
How can I book an appointment?
You can book an appointment by using the book online button above, sending us a message through the website, or by giving us a call at 863-210-5320
What should I bring to my first visit?
Bring a photo ID, insurance card (if applicable), medication list, and any recent medical records.
What conditions do you treat in primary care?
We manage chronic conditions, preventive care, acute illnesses, labs, physicals, and wellness visits.
Do you offer same‑day or next‑day appointments?
Yes, based on availability.
What mental health conditions do you treat?
We evaluate and treat anxiety, depression, ADHD, PTSD, mood disorders, and more.
Can I receive therapy through your clinic?
We provide supportive, person‑centered, emotionally focused care and can refer for additional therapy if needed.
What does your weight‑loss program include?
Nutritional guidance, non‑GLP prescription options, amino blends, vitamin injections, fat‑burning infusions, and IV hydration.
How often will I need follow‑up visits?
Most patients follow up every 2–4 weeks depending on their plan.
How long does an IV hydration session take?
Most infusions take 30–60 minutes.
What pharmacy services do you offer?
Medication therapy management, automatic refills, transfers, simple compounding, immunizations, free HIV/STD testing, and FREE delivery/pickup.
Can you transfer my prescriptions from another pharmacy?
Yes. We handle the transfer process for you.
Do you accept insurance at the pharmacy?
Yes — SupremeRx accepts most insurance plans.
What payment methods do you accept?
We accept credit/debit cards and cash.
Is payment due at the time of service?
Yes — all services require payment at the time of your visit.
What is your cancellation policy?
Cancellations must be made within the required time frame to avoid fees.
Can I reschedule my appointment?
Yes—you may reschedule online or by calling the office.
What payment methods do you accept?
Is payment due at the time of service?
Do you offer refunds?
What is your cancellation policy?
Experience comprehensive care in Lakeland, Florida
We stand out with personalized, unrushed care, a warm, patient-centered environment, evidence-based medical care, same-day and next-day availability, and integrated mental-health and wellness services. We also offer a convenient Lakeland location and telehealth options. We welcome self-pay patients, those without insurance, or those with high deductibles. Supreme Comprehensive Health Services is your comprehensive destination for all your health needs in Lakeland, Florida.
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